Privacy Policy
This Privacy Notice tells you what to expect when we collect personal data about you. It applies to information we collect about visitors to and users of this property search website.
1. Who we are
The site owner shown in the page header operates this property search and is the data controller for the personal data described in this notice. The property search platform itself is provided by Kato, who acts as a data processor under the site owner's instructions.
2. What information we collect
We collect and process the following categories of personal data:
- Technical information we receive automatically when you visit, including your IP address, browser type, operating system, the pages you view and the date and time of your visit.
- Information you provide through forms on the site, including your name, email address, phone number, the property you are enquiring about, and any message you send us.
- Preferences you set on the site, such as the properties you have added to your shortlist and your cookie preferences.
- Analytics information — if you accept analytics cookies, anonymised information about how you interact with the site.
3. How we use your information and our lawful bases
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| To provide the property search and respond to your enquiries | Performance of a contract / taking steps to enter into a contract at your request, or our legitimate interests in operating the site |
| To keep the site secure and prevent abuse of forms | Our legitimate interests in maintaining the security of the site |
| To analyse how the site is used and improve it | Your consent |
| To meet our legal and regulatory obligations | Compliance with a legal obligation |
4. Who we share your information with
We share your personal data only where necessary, with the following categories of recipients:
- Our hosting and platform providers, who process data on our instructions to deliver the site to you.
- Third-party service providers that help us run the site, including map providers, font providers, analytics providers and abuse-prevention providers. Where these are non-essential, they are used only with your consent.
- Regulators, law enforcement and other authorities, where we are required to do so by law.
We do not sell your personal data, and we do not use it to build advertising profiles.
5. International transfers
Some of the service providers we use are based outside the United Kingdom. Where personal data is transferred outside the UK, we rely on transfer mechanisms recognised under UK GDPR, such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, or transfers to countries the UK Government has decided provide an adequate level of protection.
6. How long we keep your information
We keep your personal data only for as long as is necessary for the purpose for which it was collected. Enquiry submissions are kept for as long as needed to respond to your enquiry and to meet our record-keeping obligations. Analytics data is retained according to the default retention settings of the relevant analytics platform. Technical logs are kept for a short period for security and troubleshooting.
7. Your rights
Under UK GDPR, you have the right to:
- access the personal data we hold about you
- ask us to correct inaccurate or incomplete data
- ask us to delete data we no longer need
- ask us to restrict or object to processing
- withdraw consent at any time, where we rely on consent
- ask for a copy of your data in a portable format, where applicable
To exercise any of these rights, please contact the site owner using the details in the site footer.
8. Cookies
For information about the cookies used on this site, please see our Cookie Policy.
9. Complaints
If you are not happy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. You can find more information at ico.org.uk.
10. Changes to this notice
We may update this notice from time to time. The date at the top of this page shows when it was last updated.
11. Contact
For any questions about this notice or your personal data, please contact the site owner using the details in the site footer.